Direct contact
Contact
Start with the general decision, the date that matters, and the safest way for me to respond. Home base is the Austin area, Texas, on the Austin to Bell County corridor. I can also help employers outside of Texas.
Choose the route that works for you
Before you call
There is no hosted website form that stores what you type. Book a 30-minute meeting on Google Calendar, call me at +1 808 358 1477, or write [email protected]. The coverage-cost quiz stays in your browser and opens your mail program with a prefilled note to that same address.
Privacy warning: Start with your name, a general topic, the date that matters, and a preferred callback time. Do not provide Social Security numbers, Medicare identifiers, medical records, employee health information, tax identifiers, full policy numbers, or full account numbers during initial contact. Do not send payment details or credentials here.
A first conversation can be as short as:
- the decision you are trying to make;
- whether it concerns an employer medical plan, another benefit, a household, or Medicare;
- the next important date;
- which documents or professionals are already involved;
- how and when I may respond.
What happens next
I will first determine whether the question fits Raku’s scope and whether another professional should lead. Initial contact does not confirm coverage, eligibility, product availability, pricing, an engagement, or any outcome.
If information beyond the general topic is needed, a safe handling method can be agreed during the call before anything is sent. Carriers and plans remain responsible for their terms and decisions. Administrators, public agencies, legal counsel, tax professionals, accountants, payroll providers, HR professionals, medical professionals, and other specialists remain responsible for work and representations delivered under their own agreements. No outcome is guaranteed.
Corrections and source questions
Use the same phone route for a correction, credit, removal, accessibility, or source-update request. During the call, identify the page URL and type of request. The Corrections page explains what information helps me review it without unnecessary personal data.
For details about this site’s data posture, read Privacy. For role and advice boundaries, read Disclosures.